Scaling Impact with AI documents how 128 nonprofit organizations across the globe are using AI directly in program delivery — distinct from administrative or back-office functions. Drawing on publicly available information about these organizations, the report maps adoption across 18 program model elements, nesting into six broader categories: Personalized Support, Service Coordination, Knowledge Discovery, Screening & Assessment, Career Development, and Client Matching.
The organizations represented reflect diversity across organizational size, sector focus, geographic reach, and technological maturity, spanning eleven sectors and operating both within and outside the U.S. Through case studies, data visualizations, and a forward-looking analysis, the report shows how AI is helping organizations scale impact by freeing staff capacity, extending reach, enhancing decision-making, and enabling personalization at a scale that would otherwise require far more resources. The report closes with recommendations for both practitioners and funders navigating what comes next.