Quill.org provides free, AI-powered literacy tools to over 3 million students annually. This case explores how the organization pivoted from predictive to generative AI, rebuilt its core infrastructure, and embedded educators in the development process to stay mission-aligned while adapting to rapid technological change.
This case is part of Project Evident’s Equitable AI Adoption (EAIA) project, supported by the Gates Foundation, designed to provide nonprofit leaders, funders, and educators with actionable tools and real-world insights for responsibly leveraging AI. Centered around a practical framework for organizations considering the adoption of equitable AI, this series highlights the real-world experiences of organizations leveraging AI and technology to help them better serve their missions.